When issues occur or questions arise, MCC&S has a specialized, trained staff of customer relations persons that take the calls. These calls include the handling of simple questions about how to open crates to the handling of damage claims.
This third party handling of shipping questions, insulates the gallery and client from any shipping issues. MCC&S expertly handles these issues and arranges all repairs or replacements without requiring gallery involvement. This method saves the reputation of the galleries that use our services and improves gallery staff moral. Clients are not inclined to blame the gallery for shipping issues and because of the strategic instructions put inside each crate, the clients refrain from calling the sales staff.
...each crate comes with specific
instructions and phone numbers for
the handling of shipping issues and
damage claims. Phones are answered
24 hours a day and 7 days a week.
Headquarters: 4750 W Sahara Ave. Suite 34, Las Vegas, NV 89102 Tel: (702) 822-2220 Email: info@museumchoice.com.
All artwork and photos are copyrighted by MCC&S. No portion of this website may be reproduced without express permission. All rights Reserved.